About Mr. Green
The Mr. Green Online Casino was developed from the concept of the actual Mr. Green. No one knows the entire story of Mr. Green, but they do know that his parents disappeared and he grew up in an orphanage.
With this background, Mr. Green learned to thrive on adventure and fun. He also developed a strict moral code of honesty and fairness. The online casino was created to showcase these qualities.
Mr. Green offers Green Gaming once an individual becomes a member. This type of gaming allows the customer to set personal deposit limits, loss limits, and wagering limits.
When setting the limits for personal deposit, a customer can set how much he or she spends per day, week, or month. This process is easily completed by logging into an account and choosing Green Gaming.
A loss limit can also be set in the same manner. When a customer adds a loss limit, the system will automatically notify the individual when he or she has reached the limit.
Wagering limits can be set for the day, week, or month also. The system tells the individual when they have reached the limit and he or she cannot play for real money until the next cycle. This limit does not apply to losing money but only the amount of wagering.
When Visiting Mr. Green
The first step in entering Mr. Green’s world is choosing the appropriate language. The client can choose from Svenska, Norsk, English (GB, IE, CA), Suomi, Deutsch (DE, AT, CH), Nederlands, or Polski.
Once a language has been chosen, the client enters a green wonderland full of castles, trees, and hot air balloons. At the top of the home page, the links to Slots, Roulette, Blackjack, Jackpots, and Sports are available.
Scrolling down allows the individual to explore the rest of the site. It allows the person to see how to set the limits, the bonuses, and a few of the games available on the site.
If a person continues to scroll down, he or she will see a place that provides information about customer service. Frequently Asked Questions and ways to contact customer service are listed in this area.
At the bottom of the home page, a drop down menu of the different languages is available to change the language as needed. It also has quick links to a variety of informational pages. A list of accepted payment methods is also given in this area.
Bonus and Promotions
Mr. Green offers a variety of promotions and bonuses. The top three bonuses are:
• Casino Bonus which doubles a client’s money on his or her first deposit of at least CAD 20 up to CAD 100. With this bonus, the customer also receives twenty free spins on the ‘Crystal Queen’ once CAD 20 has been played.
• Sportsbook Bonus where a client must deposit and bet at least CAD 20. Once the bet has been settled, the system automatically credits the player with 2x CAD 10 free sports bets.
• LIVE Casino Bonus allows the client after making the first deposit of at least CAD 20 and wagering all of the deposit to have a second chance bonus should he or she lose. Mr. Green gives back to the player 50% of the initial deposit up to CAD 50 when the entire deposit is lost.
Mr. Green also offers a VIP program. This program is unique because it allows VIPs from other casinos to automatically be enrolled in Mr. Green’s program. This program allows the individual to take advantage of exclusive promotions, prestigious events, and individualized personal service.
In The Mobile
The Mr. Green Online Casino is responsive which allows the customer to enjoy the site from any device. These devices include a desktop, tablet, or mobile gadget. The system gives a seamless game experience independent of the platform.
If the client likes to play on a mobile device, it is recommended to download the Mr. Green App for a iOS or Android to get the most out of the gaming experience.
Mr. Green’s mobile is experience is so amazing that they won the Mobile Casino of the Year 2016 award from the Gaming Commission.
If a player does not want to use an App, it is recommended to use one of the following browser instead:
• Mozilla Firefox
• Google Chrome
• The phone’s native browser
Games at Mr. Green
Mr. Green offers a variety of games. The video slot section of the site has over fifty games to play. For example, Twin Spin, Big Kahuna, Winterberries, and Wild Turkey are available for the individual to enjoy.
The Live Casino section allows the player to interact with real dealers and other real players. Some of the games offered are Roulette and Blackjack. The tables are only open during certain local times, so players must play when the dealers are at the tables.
Mr. Green has eight games that offer progressive jackpots. These games are Mega Moolah, Joker Millions, Homes and the Stolen Stones, Cosmic Fortune, Divine Fortune, Super Lucky Frog, Empire Fortune, and Mega Joker.
These games can be played at any time and offer some of the biggest jackpots available online.
Blackjack can be played at Mr. Green also. A Blackjack Pro Series is offered for the more experienced player or a player who enjoys Blackjack.
The Classic Blackjack Gold Series cuts the dealer odds by using only one single deck of cards without lowering the payout.
Netent Live Blackjack, Netent Live Blackjack-High Roller, Blackjack DoubleXposure, Blackjack Professional-VIP, Blackjack Professional-High Roller, and Netent Live Common Draw Blackjack are also offered at Mr. Green.
Finally, Mr. Green offers a variety of Roulette games. European Roulette and American Roulette Gold Series are offered. A client can also access a Multiplayer Roulette.
Deposits and Withdrawals at Mr. Green
To make a successful deposit, a client uses the deposit shortcut located at the top of the green navigation bar on the website. A customer can use a variety of deposit methods which include:
• Credit cards
• Debit cards
• Online top-up cards
• Bank Transfers
It is important to note two things when making a deposit. First, whatever deposit method is chosen will be the withdrawal method. Second, a 3D Secure function may be applied to a credit card.
If the individual is using a Visa or MasterCard, a 3D Security feature may be issued by the bank to provide a layer of protection to the card. A 3D Secure Code must be used to make deposits using these types of cards.
Most deposits to a Mr. Green account will be available instantly as long as the security requirements are met.
A customer can also request a withdrawal by accessing the account overview. However, only real money can be withdrawn. Once a request has been approved, it typically will be transferred within five business days.
Mr. Green allows a client to make one free withdrawal every seven days. If a client decides to withdraw more than once in this amount of time, he or she must pay a fee. The fee is based upon the amount of the withdrawal.
Getting Help at Mr. Green
Customer Service at Mr. Green is easily accessed through a question mark in the left hand corner of the website. After clicking on this question mark, an individual can access three types of customer service.
The first type is the Frequently Asked Question section. This section is divided into categories such as Casino, Deposit, General, and Green Gaming. If one of the categories is clicked, a list of questions and answers appear underneath the list of categories.
The next type is a Live Chat feature. A customer can start a chat with a live customer service representative who should be able to answer any question.
Finally, the last type is a support by email section. This section allows the client to send an email to the customer service department 24 hours a day, seven days a week.